FAQs
1. How long does shipping take?
Shipping typically takes 5 to 8 business days within the United States. You'll receive a tracking number via email once your order ships.
2. Do you offer free shipping?
Yes! We offer free standard shipping on all domestic orders.
3. Can I return an item?
Absolutely. We accept returns within 30 days of delivery. Return shipping is free, and there are no restocking fees. However, final sale items are not eligible for return.
4. How do I start a return?
Simply contact us at eashvalk@gmail.com with your order number, and we’ll guide you through the return process and provide a prepaid shipping label.
5. Can I change or cancel my order?
If your order hasn’t shipped yet, we may be able to cancel or make changes. Please contact us as soon as possible at (706) 223-2560 or eashvalk@gmail.com.
6. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, and other secure payment options.
7. Is my payment information secure?
Yes, your payment is processed securely through trusted third-party payment processors. We do not store any sensitive payment information on our servers.
8. My package was damaged or lost. What should I do?
Please contact us within 7 days of delivery if your order is lost or damaged. We'll work quickly to resolve the issue or send a replacement.
Still have questions?
Reach out anytime at eashvalk@gmail.com or call us at (706) 223-2560. We’re happy to help!